Contact Mr. O Casino

If you need help with your Mr. O Casino account or have a question about our services, contact support@mro-casino.wtf. Our support team can assist with common account, payment, technical and responsible gambling enquiries.

Mr. O Casino is operated by Geolen Tech Ltd. and protects all accounts with SSL and bank-grade encryption, with AML and CFT compliance measures in place across the platform.

How to get in touch

For assistance, send an email to support@mro-casino.wtf. Please use the email address linked to your account where possible, as this can help the support team understand and review your enquiry. Support requests are handled in the order they are received, and replies are usually sent within 24 hours, although response times may vary depending on the nature and complexity of the request.

You can contact the team about matters including:

Account access, profile details and verification questions
Deposits, withdrawals and other payment enquiries
Bonus terms, eligibility and general promotional questions
Technical problems, errors or difficulties using the website
Responsible gambling requests, including questions about available account controls

What to include in your email

When emailing support@mro-casino.wtf, include your account email address or username, a short description of the issue and any relevant details, such as when the problem occurred. If the issue is technical or relates to a transaction, screenshots may also be useful. Do not send your password or other unnecessary sensitive information. Providing clear information helps the team identify your request and respond more efficiently.